“It was finally time to begin the brewing process. I reflected on the artisans around the world who’ve dedicated their lives to the craft of winemaking, as I lovingly shoved moldy bread in my socks.”—Prison Wine
“The median household income in the city of Huntington is about 55 percent of the U.S. average.”—
Oddly enough, the median US income is 62% of the average US income. Point being, this writer either doesn’t understand the difference between “median” and “average” or is deliberately fudging the numbers to make this factoid more dramatic.
I leaned over to take a look at the screen, and confirmed what I had previously thought. It looked like an application left over from the Windows 3.1 days, multiple screens, buttons everywhere, seemingly random labels. How much simpler and easier could the entire night have gone if they would have given that application to a UX designer first, before sending it out to be field tested.
People have become used to computers behaving this way. They are incomprehensible, confusing machines that if you look at them wrong they break. I wanted to tell the ladies that the problems they were having with the computers were not their fault, but the fault of the people who designed the computer, the operating system, the application, and the process that must be followed to glue them all together. I wanted to tell them that it doesn’t have to be this way, and that computers are meant to make things easier, not harder; simpler, not more complicated. If they don’t, then why do we continue to use them? It would have been easier to stamp everyone with a rubber stamp last night than deal with those machines.